IT & Software

Onsite Desktop Support Engineer - Plymouth

Computacenter

Plymouth · Devon · United Kingdom

Overview

In this role you provide hands-on desktop support for a busy customer environment in Plymouth, resolving incidents to SLA and handling service requests. You will collaborate with Level 3 teams and project managers, ensuring timely delivery of tasks and effective issue resolution. The position emphasizes customer-facing service, operational reliability, and contribution to IT service delivery in a large organisation.

Responsibilities
  • Handle incident and request tasks to maintain service quality
  • Provide 2nd line resolution for incidents per SLA
  • Aim for

Reference: WJ-747_30864614

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