Onsite IT Engineer

Do you have experience in on-site IT support, incident resolution, and hardware maintenance ?

At Fervimax , we are looking for a Onsite IT Engineer to join a stable, long-term project, providing on-site technical support across different client locations in the UK.

Location: Doncaster or surrounding areas.

What will you do?

• Resolve incidents and service requests requiring on-site intervention across different locations.
• Provide Remote Hands support and perform hardware/software maintenance, replacement, installation, and configuration.
• Provide basic support for Windows, printers, scanners, peripherals, and mobile devices.
• Carry out IMACD services: Install, Move, Add, Change and Decommission equipment.
• Install and prepare equipment so it is fully ready for use, including corporate image, applications, network connectivity, and peripheral configuration.
• Record and update all interventions in ServiceNow.

What are we looking for?

• Previous experience in on-site IT support / Field Support.
• Knowledge of hardware, software, and Windows environments.
• Experience installing and configuring IT equipment, peripherals, and mobile devices.
• Knowledge of IMACD services and, ideally, ITSM tools such as ServiceNow.
• Availability to travel between different client locations across the UK.
• Based in Doncaster or the surrounding area.
• Driving licence and own vehicle preferred.

What do we offer?

• On-site role based around the Doncaster area.
• Salary: £30,000 – £35,000 gross per year, including travel/mileage expenses, depending on experience and profile.