IT & Software

Onsite IT Support Engineer – End User Support & Smart Hands

Teceze USA

Vancouver · Metro Vancouver Regional District · Canada

Onsite IT Support Engineer – End User Support & Smart Hands

We are looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services.

Contract: October 5, 2026 – April 1, 2027

Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM

Key Responsibilities:

  • Troubleshoot hardware, software, network, and connectivity issues.
  • Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
  • Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
  • Document incidents, service requests, and activities in the ticketing system.
  • Coordinate with remote IT teams for issue resolution.

Requirements:

  • 2+ years of onsite/desktop/field IT support experience.
  • Strong troubleshooting and communication skills.
  • Hands-on experience with hardware, Windows, peripherals, and basic networking.
  • Ability to work independently at a client site.
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Reference: WJ-3875_14116950

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