IT & Software

Onsite IT Support Engineer - Heathrow

Capgemini

London · England · United Kingdom

Capgemini seeks a dedicated onsite IT service desk professional at Heathrow. You will be the first point of contact for customers, resolving incidents to SLA and guiding users through best practices.

You will document knowledge base articles and help manage hardware via CMDB and Active Directory, working with ServiceNow and Intune. Strong communication and calm decision-making are essential to thrive in a busy environment.

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Reference: WJ-766_22052879

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