Onsite IT/OT & End-User Support Engineer

Iron Systems, Inc. is seeking an OSS Engineer to deliver hands-on onsite End User Services (EUS) and production-site IT/OT support.

You will be the local IT representative on client sites, supporting end-user devices, production workstations, and IoT/OT equipment while coordinating with infrastructure, automation, and third-party teams. The role covers deskside support, IMACD activities, and ITSM processes, ensuring stable, secure operations in manufacturing environments.