Onsite Service Desk Analyst: First-Line IT Support

LA International is seeking an experienced Service Desk Analyst for a 12-month contract in Hursley. This fully onsite role requires five days per week in the workplace, with a day rate of £317.

You will provide first-line support, diagnose incidents, log requests in ITSM, and ensure timely resolution while delivering excellent customer service. Ideal candidates will have strong troubleshooting, communication, and organisational skills, with experience in ITSM tools and Microsoft Windows/M365