IT & Software

OpenStack/OpenShift Consultant

MatchBox Consulting Group

Vancouver · Metro Vancouver Regional District · Canada

Executive Assistant Director of Hotel Operations.Vancouver, BC | $100,000–$130,000 + Bonus + Benefits.Airfare and temporary accommodation available for candidates relocating to Vancouver.I am hiring on behalf of a leading hospitality group for a newly created Executive Assistant Director of Hotel Operations position, based in Vancouver.

Relocation support: Airfare and temporary accommodation available for candidates relocating to Vancouver

The Role

Reporting to the Director of Operations, the Assistant Director of Hotel Operations will support the operational performance of a portfolio of 10+ owned and managed hotels across North America.

Key Responsibilities

  • Support the Director of Operations in overseeing operational performance across the hotel portfolio.
  • Partner closely with General Managers to drive service standards, guest satisfaction, profitability, and operational excellence.
  • Provide leadership, guidance, and mentorship to hotel leadership teams.
  • Review operational performance, identify opportunities for improvement, and implement best practices.
  • Build strong relationships with General Managers and property-level leadership.
  • Support strategic initiatives and operational projects across the portfolio.
  • Ensure consistency in standards, processes, and guest experience across properties.
  • Travel approximately 3 times annually to the US and 2 times annually to Toronto.

Candidate Profile

  • Proven senior-level hotel operations experience.
  • Previous General Manager experience strongly preferred.
  • Luxury or upscale hotel background preferred, ideally within a Four Seasons, Fairmont, or comparable environment.
  • Strong understanding of hotel operations and the ability to work credibly with experienced General Managers.
  • Exceptional relationship-building and communication skills.
  • Strong leadership presence, work ethic, and commercial mindset.
  • Comfortable working across multiple properties and markets.
  • Hospitality degree is not required; relevant operational experience is the priority.
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Reference: WJ-291_11861944

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