OpenText xPression Developer

Primary Skill: OpenText xPression / Customer Communications Management (CCM)

Responsibilities

• Design, develop, modify, and maintain enterprise customer communication templates using OpenText xPression.
• Develop complex documents such as policy documents, welcome letters, claims communications, statements, bills, forms, and correspondence.
• Work with xDesign/xDDesign, xAdmin and xDashboard for template development and administration.
• Translate business and functional requirements into technical designs and reusable document components.
• Build document elements including conditional content, tables, nested tables, images/logos, headers, barcodes and other dynamic components.
• Integrate templates with enterprise data sources and ensure accurate data mapping and document generation.
• Support document output for customer viewing, printing and mailing.
• Perform unit testing, defect resolution, troubleshooting and production support.
• Participate across the SDLC, including requirements analysis, design, development, testing and implementation.
• Collaborate with business analysts, QA, application teams and business stakeholders.

Required Skills

• Strong hands-on experience with OpenText xPression.
• Good knowledge of xDesign/xDDesign, xAdmin and xDashboard.
• Knowledge of XML/data structures and document composition concepts.
• Strong troubleshooting and analytical skills.
• Understanding of SDLC and testing practices.
• Good communication and stakeholder-management skills.

Good to Have

• OpenText Exstream knowledge or xPression-to-Exstream migration experience. Recent xPression roles specifically include migration of notices, forms and templates to Exstream.
• Accessibility experience involving PDF/UA or WCAG.
• Experience supporting high-volume customer communication/document-generation environments.