Operational Readiness Lead (IT Service Transition)

Sanderson Government and Defence in Hampshire seeks a Service Management Lead to drive operational readiness and service transition for new and updated IT services.

You will lead ORRs, define readiness frameworks, coordinate cross-disciplinary teams across project delivery, operations and support, and ensure go-live readiness.

The role emphasizes risk management, documentation, and knowledge transfer to enable smooth live service and strong handover.