Operations Lead: Scale a High-Impact, Data-Driven Ops

Jyrney is transforming how businesses book and manage ground transport, and we are seeking an Operations Lead to own performance and customer experience. You will have autonomy to build processes, shape how operations scales, and report to the Founder and CEO.

You will manage a contact-centre operation, collaborate with supply, sales and clients, and drive measurable improvements in service quality and operational readiness for new client launches and major events.