Oracle WMS Support Lead
MRL Consulting Group
Overview
In this role you will own the Oracle WMS within a large enterprise, ensuring continuity and performance of warehouse operations. You will lead technical support, configuration, and enhancements, working with cross-functional teams to translate requirements into effective WMS solutions. You will drive continuous improvement and act as the technical escalation point, shaping future enhancements. This is a collaborative, impact-driven position in a mission-critical, enterprise environment.
Responsibilities- Lead Oracle WMS support within a complex enterprise setup
- Manage incidents, problems, changes, and service requests per SLAs
- Deliver configuration changes and technical enhancements to Oracle WMS
- Support application releases and continuous improvement initiatives
- Act as technical escalation point for WMS issues
- Collaborate with Integration and Reporting teams to troubleshoot complex problems
- Work with stakeholders to translate requirements into WMS solutions
- Promote best practices and minimise unnecessary customisation
- Identify technical risks and ensure timely resolution
- Oracle WMS technical expertise
- Oracle Warehouse Management System configuration and support
- Oracle eBusiness Suite
- SQL query development
- Oracle WMS APIs
- REST & SOAP services
- XML / JSON integrations
- Oracle WMS core tables
- Warehouse reporting support
- Warehouse Operations knowledge
- customer-focused approach
- proactive mindset
- strong collaboration
- Oracle WMS
- Oracle eBusiness Suite
- SQL
Reference: WJ-747_30141101