Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together

Schedule:  Monday-Thursday 7:30am- 4:30pm,  Fridays 7:30am- 1:30pm

Location: 624 S Tonopah Dr, Las Vegas, NV 89106

Primary Responsibilities:

• Greeting and checking patients in and out
• Answering and routing phone calls
• Scheduling consultations, simulations, treatments, and follow-up appointments
• Coordinating referrals and obtaining medical records
• Insurance verification and authorization support
• Maintaining accurate patient demographics
• Managing physician schedules
• Review of the appointment work queues
• Providing excellent customer service to patients and families
• Collect co-pays and/or outstanding balances in accordance with office policies

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED 
• 2+ years of experience in healthcare, with preference for oncology or radiation oncology
• 2+ years of working with insurance referrals, prior authorizations, or patient access
• 2+ years of working with commercial insurance, Medicare, Medicaid, and managed care plan