Patient Financial Services/Customer Service

Job Description Job Description

This is a hybrid on-site/remote position, the applicant will be expected to report to our Scottsdale office at least once per week. Shift is daytime hours Mon-Fri, no weekends or holidays.

Employer supplements health insurance premiums and offers matching 401K benefits, paid vacation, sick days and holidays upon completion of probationary period.

JOB DESCRIPTION

We are seeking to hire a full time Patient Financial Services/Customer Service representative in North Scottsdale. Applicants must be familiar with medical billing, have experience in third party insurance processing, and be able to manage time and work assignments efficiently. Fluency in Spanish is beneficial. Qualified candidates must be able to interact with team members and insurance companies, be dependable, detailed oriented, problem solve and improve processes. Proficiency in Excel is a must and knowledge in Medisoft, Health Fusion/NextGen Office, eClinicalWorks, AllScripts, Aprima, and AdvancedMD is beneficial.

RESPONSIBILITIES

Duties include, but are not limited to:

Handling in-bound patient phone calls

Establishing patient payment plans

Receiving and transmitting miscellaneous insurance and legal correspondence

Reprocessing of denied/rejected claims

Resolution of insurance payment issues

Patient account research and analysis

Authorization and eligibility of benefits

Communication skills (written and oral)

QUALIFICATIONS:
The preferred qualifications are listed below, but are not limited to:

High School Diploma preferred.

Knowledge of medical billing best practices and insurance companies preferred.

Knowledge of the following practice management systems is beneficial: Medisoft, NextGen (Health Fusion), eClinicalWorks, AdvancedMD, Aprima, AllScripts

Intermediate to advanced skills in Microsoft Office Suite, including Microsoft Word, Excel, and Outlook.

Excellent professional oral, written (including grammar, punctuation, and sentence composition), and electronic communication skills.

Capable of remaining organized while prioritizing and executing multiple tasks to meet deadlines in a fast-paced, results-oriented environment.

Able to self-start and work independently.

COMPANY OVERVIEW:
Asterino & Associates, Inc., d/b/a is a leader in Medical Billing and revenue cycle management in Arizona and throughout the country for over 30 years. has created a unique niche in the marketplace for its in-depth knowledge, service excellence, and commitment to functioning like an in-house billing department. associates are the backbone of our success, and we are seeking to add more members to our team. The culture is a "Family First" atmosphere where home life is a priority over work life. associates are treated like family and the mutual understanding is that our associates work hard with no drama. Excellence, professionalism, and results are rewarded with opportunity for career growth. Healthcare benefits are available as well as a matching 401K plan.

Company Description

Medical billing company with clients across the US.

Company Description Medical billing company with clients across the US.