Patient Success Advocate

To support growing telesales operations, the full-time Patient Success Advocate will manage the patient experience from inquiry through enrollment and ongoing engagement, providing consultative sales expertise and exceptional customer service in a remote setting. Key responsibilities Manage patient inquiries, appointments, and follow-ups to ensure a seamless experience Drive patient acquisition and retention by addressing concerns and identifying engagement opportunities Collaborate with clinical and operational teams to exceed performance goals while delivering compassionate support Required qualifications Ability to work 40 hours per week (full-time) Prior experience in telesales, customer support, or call center environments Comfortable navigating multiple systems, including CRM and dialer software Basic technical proficiency with document management and system navigation Strong multitasking skills and attention to detail