Payments Operations Specialist

Manage Meridian payment services in a hybrid opportunity based at the St. Catharines Corporate Office, using analysis and vendor coordination.

Reporting to the Director, Credit Card & Payments, the Payments Specialist oversees daily payment operations and continuous improvement. You will support debit cards, Interac e-Transfers, wires, bill payments, and related services. The role also coordinates incidents, maintains governance, and supports modernization initiatives.

Key Responsibilities:

• Manage and support varied payment products and services
• Coordinate payment incidents, escalations, and service disruptions
• Maintain payment governance, documentation, reports, and checklists
• Support payment modernization projects and emerging solution research
• Manage vendors, partners, contracts, and payment issue resolution

Requirements:

• Five to seven years in financial services
• Five years in a relevant payments specialty
• Experience with debit cards, Interac, wires, and AFT
• Strong payments regulations, analytical, and organizational skills
• Strong written and verbal communication with sound judgment

Apply payments operations, regulatory knowledge, and relationship management expertise to support Meridian’s evolving payment services.