Payroll Analyst U.S. Operations

Drive accurate U.S. payroll operations in a hybrid Boston position using advanced analysis, compliance expertise, and sound judgment. Support approximately 5,500 employees across all 50 states.

As a Payroll Analyst with Manulife and John Hancock, you will independently process, audit, and validate high-volume payroll. The work spans multiple jurisdictions, legal entities, pay groups, and cycles. You will partner with HR, Finance, Benefits, Tax, Technology, vendors, and stakeholders.

Key Responsibilities:

• Process and validate high-volume payroll across jurisdictions and pay groups
• Resolve escalated employee, manager, HR, and vendor inquiries
• Lead quarterly, year-end, executive, bonus, and special payroll activities
• Investigate discrepancies and recommend sustainable root-cause solutions
• Support payroll integrations, testing, and issue resolution

Requirements:

• Five or more years of progressive payroll experience
• Experience with audits, reconciliations, filings, and taxable benefits
• Enterprise payroll experience with ADP GlobalView, SAP, or similar
• Expert gross-to-net payroll and advanced Excel knowledge
• Ability to research complex issues independently and manage priorities

Apply payroll analysis, compliance, and troubleshooting expertise to strengthen John Hancock operations across the United States.