Payroll & HRIS Supervisor

• Provide administrative and clerical support within the assigned Patient Support Program
• Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, filing-system maintenance, and general administrative tasks
• Enter complete and high-quality data into database systems
• Manage inbound faxes and email communications
• Perform ad hoc administrative duties
• Process pertinent program data received through different service contact points
• Manage email, phone, and fax correspondence
• Handle incoming and outgoing correspondence
• Prepare and send program letters and materials
• Collaborate with the team on administrative duties
• Identify opportunities to improve and optimize processes and template forms
• Review program documentation for completeness and consistency to maintain data accuracy
• Perform other duties assigned by the manager

Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
• Bilingualism (English and French) is preferred
• Experience working with Patient Support Programs is an asset
• Excellent verbal and written communication, listening, and customer service skills
• Accurate data entry into paper and electronic forms
• Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment
• High proficiency with information technology, Microsoft Office applications, phone systems, and databases
• Typing skills and ability to use computer-based programs
• Strong organizational skills and ability to cope with changing priorities
• Ability to work independently with minimal supervision
• Ability to maintain confidentiality when handling patient data and information
• Ability to work collaboratively in a team environment
• No specific years of experience are required because the posting provides an education/experience alternative without a minimum duration

Core Competencies

Demonstrates strong administrative and clerical support capabilities, with a focus on accurate data entry, effective communication, and process optimization within Patient Support Programs. Proficient in managing correspondence and maintaining confidentiality while working collaboratively in a team environment.

Highest-signal resume keywords

• Bilingualism (English And French)
• Data Entry Accuracy
• Microsoft Office Proficiency
• Organizational Skills
• Patient Support Program Experience

Hard Skills

• Data Entry
• Administrative Support
• Clerical Support
• Process Optimization
• Database Management

Soft Skills

• Communication Skills
• Customer Service Skills
• Adaptability
• Team Collaboration
• Organizational Skills

Industry Keywords

• Patient Support Programs
• Confidentiality
• Office Administration

Tools & Technologies

• Microsoft Office Applications
• Database Systems
• Phone Systems