IT & Software

Payroll Software Consultant

Iris Software

Remote · Nationwide · United Kingdom

Overview

As an Implementation Consultant, you will lead payroll-focused SaaS implementations for customers, translating payroll processes into software setups and guiding data migration, testing and go-live. You’ll work with cross-functional teams to deliver configuration, training and ongoing support, shaping payroll outcomes for diverse clients. This role is hands-on, customer-facing and offers opportunities to deepen payroll technology expertise in a fast-growing company.

Responsibilities
  • Manage payroll software implementations for new and existing customers
  • Translate customers' payroll processes into software setup
  • Configure SaaS products, workflows and customer-specific requirements
  • Support payroll data migration, integrations and testing
  • Work with APIs, ETL processes and data transformation where required
  • Guide customers through user acceptance testing and readiness for go-live
  • Deliver training and explain software clearly to customers
  • Support customers during go-live and their transition into ongoing support
  • Manage multiple customer projects and priorities
  • Collaborate with Sales, Product, Engineering and Customer Success to resolve issues
  • Keep customers informed about progress, timelines, risks and issues
  • Travel to customer sites when required
Key requirements
  • Hands-on payroll experience (essential)
  • Experience in SaaS/software implementation, onboarding or technical consulting
  • Experience working directly with customers to understand requirements and implement solutions
  • Experience with payroll software or systems
  • Understanding of software configuration, workflows and integrations
  • Experience with APIs, ETL, data migration or data transformation
  • Confidence managing several customers, projects or priorities
  • Ability to explain software and technical information in simple terms
  • Experience with Salesforce, Jira, Confluence or similar tools would be useful
  • Roles such as Implementation Consultant, Payroll Implementation Consultant, Payroll Systems Consultant or Technical Consultant considered
  • customer-facing
  • clear communication
  • problem-solving
  • payroll software or systems
  • software configuration, workflows and integrations
  • APIs, ETL, data migration or data transformation

Reference: WJ-747_30253076

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