PD Software for Service

Husky Technologies TM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.

Husky Technologies TM offers a wealth of opportunity for personal growth and development. Most importantly,Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky Technologies TM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson International Airport. Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group benefits.

Husky Technologies TM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join theHusky Technologies TM team!

This role is based in Bolton, Ontario.

Salary 85k- 130k

The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is responsible for all product lines (Machines, Molds, 3rd Party Hot runners, Controllers, and Auxiliaries) and works cohesively with a variety of different teams from across the business globally to complete investigations.

The Service team plays an important role at Husky to make our products a success! Resolving service issues reduces warranty costs, enables sales, and further improves Husky’s reputation in the industry.

Job Description

The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and servo hydraulics controls, and molding process control.

The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data, identify/investigate potential root causes, verify true root causes, and develop permanent corrective actions.

Responsibilities

• Analyze service data to fully understand and define the problem
• Communicate and coordinate activities with product quality, field service, product development, test, supply chain, operations, and other teams across the organization as necessary
• Provide troubleshooting support for real time and non-real time software for the global product support teams
• Run simulation to replicate the service issue, troubleshoot software and test potential containment
• Facilitate project meetings and promote collaboration between cross-disciplinary team members
• Complete in-depth root cause analyses
• Identify possible root causes and verify them through internal and external testing
• Develop containment and permanent corrective actions: from concept design, detailed design, analysis, verification, test, and validation
• Implement resolutions in the field by providing field retrofit design solutions, service issue guides, and service bulletins
• Incorporate customer and service feedback to continuously improve software and machine performance
• Contribute to design reviews and risk assessments
• Implement the resolution in current and future production via the product change process
• Regularly provide feedback to product development teams and management: present project updates at service issue review meetings, attend design reviews to identify risks, submit continuous improvement ideas and submit/research technology scouting ideas

Qualifications

• Bachelor’s degree in software, Electrical or Mechatronics Engineering, or equivalent and + 5 years of relevant work experience
• 5+ years of PLC structured text language (IEC 6-1131) design, programming and troubleshooting
• 5+ years of design, maintenance, service and troubleshooting of complex industrial machine controls
• Strong knowledge of PC based control systems and motion controllers
• Strong analytical, problem-solving, and organizational skills with attention to details and ability to multi-task
• Strong background in mechanical, electrical, and hydraulic systems with data acquisition
• Experience with Beckhoff controls and TwinCAT software preferred.
• Working knowledge of standard industrial communication networks and protocols such as RS232, RS485, Ethernet, CANOpen, Profibus, Profinet and EtherCAT
• Ability to read control circuits using E-plan as a resource.
• Excellent communication (verbal and written) and strong presentation skills
• Demonstrated ability to work both autonomously and as part of a cross-discipline team
• Demonstrated learning abilities and research capabilities
• Skills and knowledge of plastic processing technology an asset
• Knowledge of the hot runners and associated equipment is an asset

Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky Technologies TM conditions all offers of employment on satisfactory completion of background checks.

Husky Technologies TM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion ofany disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.