PDQ Deployment Specialist
Flextronics
Overview
In this role you support and maintain Engineering IT services to ensure performance and alignment with end-user needs. You will manage deployment solutions and software packages while handling incidents, problems, and service requests related to installations, patching, and upgrades. The position is remote-based and involves collaboration with global IT teams to deliver new and enhanced services. This role offers hands-on support, maintenance tasks, and involvement in major projects with potential after-hours for system changes.
Pay / Benefits
- competitive salary and benefits package
- enhanced annual leave
- life insurance including death in service
- cycle to work scheme
- wellbeing support via Employee Assistance Programme
- remote/hybrid work options
Responsibilities
- Maintain and support Engineering IT services to ensure operability and fit for purpose
- Manage deployment solutions including building, testing, and debugging software packages
- Resolve incidents, problems, and service requests related to installations, patching, and upgrades
- Ensure end-user devices are patched and compliant with latest software releases
- Assist with technical support, maintenance, and administration tasks
- Collaborate with other IT teams to support shared server responsibilities and IT operations
- Contribute to delivery of new/enhanced services as part of projects
- Support server-related tasks as assigned by the manager
- Install software and maintain software portals
- Manage IT collections and system configurations
- Provide hands-on end-user support for IT-related issues
- Occasionally support after hours for major projects or changes
Key requirements
- Bachelor’s degree in computer science or related field
- Knowledge of Autodesk applications
- Hands-on experience with deployment and inventory tools (e.g., SCCM, PDQ)
- Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledge
- Ability to collaborate in a multicultural, distributed team
- Strong verbal and written English communication skills
- collaboration
- clear communication
- problem-solving
- Autodesk applications
- SCCM
- PDQ
Reference: WJ-799_20826111