Pension Assistant

NSHEPP is one of the largest registered pension plans in Nova Scotia, serving over 40,000 active members and 17,000 retirees, with over 90 participating employers at 150+ sites throughout Nova Scotia.

On behalf of NSHEPP, we are recruiting a Pension Assistant to provide administrative support for Pension Operations.

Responsibilities

• Report to the Manager, Pension Administration and provide superior customer service to Plan members by providing accurate and timely information regarding their pension benefits and answering general inquiries via telephone or e‑mail.
• Ensure all documentation for members’ benefit entitlements is completed accurately.
• Provide office administrative support to the Pension Services team and support all aspects of preparing documentation related to pension benefit entitlements.
• Assist staff in successfully achieving pension plan goals and initiatives.

Qualifications

• Completed post‑secondary education in a business or administration‑related discipline.
• Advanced proficiency in Outlook, Word and Excel, and ability to learn new software and systems quickly.
• Sound judgement, organizational, problem‑solving, analytical, multitasking and time‑management skills.
• Adaptable, self‑reliant, strong interpersonal and customer‑service skills and ability to work well as part of a team.

This is a great opportunity to be a part of one of the top 30 pension plans in Canada.

Interested candidates can reach out to Anna Bryant via