People Services Design & Digital Improvement Architect

Nationwide Building Society is seeking a Service Design and Improvement Architect to lead the design and improvement of People services, driven by insights and colleague feedback. You will work to simplify processes, enhance digital experiences and deliver meaningful change across the People function.

You’ll partner with People, Digital and business teams to modernise services, increase self-service, and create intuitive, future-ready experiences for colleagues on their career journey with a