Personal Banking Associate Dollard-des-Ormeaux

Serve TD Canada Trust customers in Dollard-des-Ormeaux using banking advice, digital education, and relationship-building skills onsite. This full-time role offers 37.5 hours weekly.

As a Personal Banking Associate, you will address day-to-day banking needs and guide customers toward appropriate solutions. You will support service transactions, explain mobile, ATM, and online banking, and help resolve customer problems. The role also involves confidential matters, documentation, and branch procedures.

Key Responsibilities:

• Engage customers regarding advice needs and banking solutions
• Guide customers to appropriate staff members and internal partners
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash frontline transactions
• Complete accurate business processes and documentation

Requirements:

• High School diploma and one year relevant experience
• Obtain Investment Funds Canada or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Strong communication, organization, planning, and time management skills

Build customer relationships at TD Canada Trust through banking advice, digital guidance, accurate transactions, and effective communication.