Personal Banking Associate Edmonton

Serve Edmonton customers through banking advice, service transactions, and digital education as a full-time Personal Banking Associate Trainee onsite.

At TD Canada Trust, this trainee role builds customer relationships and guides people toward suitable banking solutions. You will support new accounts, investment advice, customer problem resolution, and referrals. The position requires accurate processes, confidential judgement, and effective communication.

Key Responsibilities:

• Engage customers in advice needs and service transactions
• Guide customers toward appropriate banking solutions and contacts
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash transactions
• Complete documentation and business processes accurately

Requirements:

• High School diploma or one year relevant experience
• Investment Funds Canada certification within 90 days
• Proficiency with Microsoft Office and branch software
• Knowledge of banking solutions and processes
• Strong communication, organization, and time management skills

Develop customer relationships in Edmonton while applying banking knowledge, digital education, and accurate service practices at TD Canada Trust.