Personal Banking Associate Langley

Build customer relationships and deliver banking advice as a Personal Banking Associate in Langley, British Columbia, working 37.5 hours weekly.

At TD Canada Trust, this branch-based role supports customers with financial queries, new accounts, investment advice, and banking solutions. You will complete service transactions, provide digital education, resolve problems, and guide customers to appropriate staff or internal Bank partners. The position sits within Personal & Commercial Banking and includes frontline support.

Key Responsibilities:

• Engage customers in advice needs and service transactions
• Educate customers about mobile, ATM, and online banking
• Guide customers toward appropriate banking solutions and contacts
• Support scheduled cash and non-cash frontline transactions
• Complete accurate business processes and documentation

Requirements:

• High School diploma and/or one-plus years relevant experience
• Investment Funds Canada or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Strong communication, organization, planning, and time management skills

Bring customer experience, banking knowledge, and sound judgement to TD Canada Trust’s Personal Banking Associate team in Langley.