Personal Banking Associate Mascouche

Serve TD customers in Mascouche through banking advice, service transactions, and digital education. Support a 22.5-hour branch schedule in Quebec.

As a Personal Banking Associate with TD Canada Trust, you will build customer relationships and address financial needs. Guide customers toward accounts, investment advice, and banking solutions while directing complex queries appropriately. Use banking processes, branch software, and customer experience skills to support positive outcomes.

Key Responsibilities:

• Engage customers in advice, transactions, digital education, and problem resolution
• Guide customers toward appropriate contacts and banking solutions
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash frontline transactions
• Complete documentation accurately under regulations and TD ethics

Requirements:

• High School diploma or one-plus years relevant experience
• Complete Investment Funds Canada certification within 90 days
• Use Microsoft Office, branch software, and internet proficiently
• Understand banking solutions and processes for customer advice
• Demonstrate strong communication, organization, and time management skills

Bring customer relationship building, banking knowledge, and digital education skills to TD Canada Trust in Mascouche, Quebec.