Accounting & Finance

Personal Banking Associate Montréal

TD Bank Group

Montreal · Quebec · Canada

Support customers with banking solutions and digital education as a Personal Banking Associate at TD Canada Trust in Montréal, Québec. This onsite role offers part-time hours.

As a Personal Banking Associate, you will handle customer service transactions, understand financial needs, and guide customers toward appropriate banking solutions. You will support branch operations while building customer confidence in mobile, ATM, and online banking. The position serves TD's Personal and Commercial Banking business.

Key Responsibilities:

  • Engage customers in advice, transactions, and problem resolution
  • Guide customers toward appropriate staff and banking solutions
  • Educate customers about mobile, ATM, and online banking
  • Support scheduled cash and non-cash transactions
  • Complete accurate business processes and documentation

Requirements:

  • High School diploma or one year relevant experience
  • Investment Funds Canada certification within 90 days
  • Proficiency with Microsoft Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Strong customer communication and organizational skills

Bring customer experience, banking knowledge, and sound judgement to TD Canada Trust's Personal Banking Associate team in Montréal.

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Reference: WJ-291_12126344

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