Personal Banking Associate Richmond

Support Richmond customers with banking advice and digital education as a Personal Banking Associate at TD Canada Trust’s branch office.

This Personal Banking Associate position serves customers across day-to-day advice, service transactions, and banking solutions. You will understand financial needs, guide customers to appropriate staff, and help resolve banking queries. The work includes customer problem resolution, confidential matters, and branch process support.

Key Responsibilities:

• Engage customers in advice needs and service transactions
• Educate customers on mobile, ATM, and online banking
• Guide customers toward appropriate contacts and solutions
• Support scheduled cash and non-cash transactions
• Complete business processes and accurate documentation

Requirements:

• High School diploma and/or one year relevant experience
• Investment Funds Canada or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Strong customer experience and communication skills

Bring banking knowledge, sound judgment, and customer communication skills to Personal Banking Associate work with TD Canada Trust in Richmond.