Personal Banking Associate Trainee Vancouver

Support Vancouver customers with banking advice and digital education as a Personal Banking Associate Trainee at TD Canada Trust. This full-time role includes 37.5 hours weekly.

As a trainee in Personal & Commercial Banking, you will handle service transactions, understand customer needs, and guide clients toward suitable banking solutions. You will support branch operations, resolve problems, and build confidence in mobile, ATM, and online banking. Training and onboarding are provided.

Key Responsibilities:

• Engage customers in advice, transactions, and problem resolution
• Guide customers toward appropriate staff and banking solutions
• Educate customers about digital banking channels
• Support scheduled cash and non-cash transactions
• Complete accurate processes and regulatory documentation

Requirements:

• High School diploma and/or one year relevant experience
• Complete IFC or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Mobility within the assigned district and region

Build customer relationships through banking advice, digital education, accurate transactions, and strong communication with TD Canada Trust clients.