Personal Banking Associate Trainee Vancouver

Build customer relationships at TD Canada Trust in Vancouver while developing banking advice, digital education, and customer problem-resolution skills.

As a Personal Banking Associate Trainee, you will support branch customers with financial queries, new accounts, investment advice, and banking solutions. You will guide customers to appropriate staff members while supporting positive experiences and accurate processes. The role includes training and onboarding sessions.

Key Responsibilities:

• Engage customers in advice needs and service transactions
• Educate customers about mobile, ATM, and online banking
• Guide customers toward appropriate banking solutions and contacts
• Support scheduled cash and non-cash frontline transactions
• Complete accurate documentation and business processes

Requirements:

• High School diploma or one-plus years relevant experience
• Obtain Investment Funds Canada certification within 90 days
• Post-secondary or undergraduate degree preferred
• Proficiency with Microsoft Office, branch software, and internet
• Strong customer communication, organization, and time management skills

Develop banking expertise through customer advice, digital education, accurate processes, and relationship building at TD Canada Trust.