Personal Banking Associate Winnipeg

Serve Winnipeg customers through personal banking advice, digital education, and confidential problem resolution at a TD Canada Trust branch.

As a Personal Banking Associate, you will support day-to-day customer needs and guide clients toward appropriate banking solutions. You will handle service transactions, explain mobile, ATM, and online banking, and refer customers to the right contact. The position also supports frontline staff, accurate documentation, and branch processes.

Key Responsibilities:

• Engage customers in advice needs and service transactions
• Resolve customer problems related to banking solutions
• Educate customers about digital banking trends
• Support scheduled cash and non-cash transactions
• Recommend improvements to branch operations and processes

Requirements:

• High School diploma or one-plus years relevant experience
• Investment Funds Canada or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Strong customer communication and organizational skills

Bring customer service, banking knowledge, and digital education skills to TD Canada Trust customers in Winnipeg.