Platform Owner

Overview

In this Platform Owner role, you shape the MDTP roadmap and visions for a secure, innovative, user‑driven platform. You collaborate with cross‑functional teams to deliver value, balance costs, and drive continuous improvement. You’ll manage priorities, engage stakeholders, and enable teams to deliver high‑quality frontend services at scale. This is a mission‑critical, leadership‑oriented position in one of government’s largest digital operations.

Pay / Benefits

• Civil Service Defined Benefit Pension (HMRC contributes 16,959)
• Flexible and Hybrid Working policies
• Generous leave starting at 25 days (up to 30)
• Alpha pension contributions (at least 28.97% of salary)
• Coaching and development
• Family friendly policies

• Define and maintain the team vision, roadmap and backlogs with emphasis on value and user needs
• Lead and coordinate across Platform Owners and Delivery/Technical leads to deliver a strategic MDTP roadmap
• Translate goals into epics and user stories; drive product lifecycle from conception to delivery
• Manage budget, tooling, and supplier relationships for delivery and infrastructure
• Engage stakeholders, communicate complex concepts to diverse audiences, and represent MDTP in incidents and reviews
• Foster a culture of collaboration, transparency, and continuous improvement
• Champion user-centered and outcome-based ways of working across teams
• Identify dependencies, mitigate blockers, and drive end-to-end platform integration
• Encourage innovation and knowledge sharing from wider government and industry
• Mentor and line-manage others, supporting development and civil service values

• Significant experience as a Platform Owner with product strategy and backlog prioritisation
• Experience delivering user-centric outcomes in digital or Platform‑as‑a‑Service environments
• Ability to gather and apply user insights to define product scopes
• Proven leadership of teams and adoption of Agile practices; sharing best practices
• Ability to communicate technical concepts to technical and non‑technical audiences
• Experience turning user needs into epics and user stories
• Excellent communication and influencing skills for senior stakeholders
• Coaching/mentoring experience in digital teams or GDaD roles

• leadership
• communication
• influencing
• Agile ways of working
• product management in digital/platform context
• front-end services and MDTP components