Platform & Site Reliability Engineer

About the Role

adidas NAM Tech is enhancing an enterprise web application and building AI and automation solutions that support essential business processes across the NAM market. The Platform & Site Reliability Engineer provides the cloud, platform, DevOps, reliability, security, deployment, observability and operational foundation that enables AI, automation, APIs, MCP services and web enterprise applications to run reliably in production. The role involves designing, implementing, securing, automating, operating and optimising AWS infrastructure, deployment platforms, monitoring capabilities and operational processes. The engineer collaborates with a Solution Architect, Technical Lead, Product Owner and Software Developer, as well as quality engineering, security partners and business stakeholders, to deliver secure, reliable and maintainable solutions.

Key Responsibilities

• Build and maintain CI/CD pipelines using GitHub Actions, GitLab, Jenkins, AWS CodePipeline, CodeBuild and CodeDeploy.
• Implement Infrastructure as Code using Terraform and AWS CloudFormation, and automate deployments, environment provisioning, releases and operational tasks.
• Manage container platforms including ECS, EKS, Kubernetes and Docker, and establish release management standards and deployment governance.
• Design and manage AWS environments supporting enterprise applications and AI workloads, including VPCs, networking, routing, security groups, DNS and connectivity patterns.
• Administer IAM roles, policies, secrets, keys and least-privilege access controls, and support EC2, ECS, EKS, Lambda and containerised workloads.
• Administer RDS PostgreSQL and related database services, and manage S3 storage, lifecycle policies, backups and archival strategies.
• Configure Route53, load balancers and high-availability services, and drive AWS cost optimisation and usage visibility.
• Own backup, disaster recovery and business continuity readiness.
• Define and maintain monitoring, observability, alerting, dashboards and operational metrics, including SLIs, SLOs, reliability targets and operational health indicators.
• Lead incident response, root-cause analysis and post-incident improvements, implement centralised logging, tracing and telemetry, and improve system availability, scalability, performance and resilience.

Required Experience & Qualifications

• 5+ years in DevOps, Platform Engineering, Cloud Engineering, SRE or Infrastructure Engineering.
• 3+ years managing AWS production environments.
• Experience supporting enterprise-grade applications and integrations.
• Experience implementing Infrastructure as Code and CI/CD at scale.
• Experience with production monitoring, observability and reliability engineering.
• AWS skills covering VPC, IAM, EC2, ECS, EKS, RDS PostgreSQL, S3, Route53, ALB/NLB and CloudWatch.
• Terraform and/or CloudFormation.
• GitHub Actions, GitLab CI/CD, Jenkins or AWS CodePipeline.
• Docker and Kubernetes.
• Databricks ecosystem, Kafka and pipeline operations.
• Linux administration and scripting.
• Monitoring and observability platforms such as CloudWatch, Datadog, Grafana, Prometheus, ELK or OpenTelemetry.
• Incident management and operational support.
• Security, networking and infrastructure best practices.
• A hands-on platform engineering profile combining AWS administration, DevOps automation, Site Reliability Engineering, observability, security and cloud operations expertise, with the ability to partner with architects, AI engineers, developers

Preferred Skills

• AI/ML platform support.
• Azure or multi-cloud knowledge.
• Node.js or Python familiarity.
• MCP-based services and API ecosystems.
• FinOps and cloud cost optimisation.
• Wholesale, retail, ecom, supply chain or B2B platform experience.

Workplace

• Hybrid work policy requiring attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week.
• For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.
• The working location of this position is Woodbridge, ON, Canada.

Benefits & Perks

• Health and dental benefits, including prescription drug coverage, out of country coverage, short and long-term disability, basic life and AD&D insurance, and an Employee & Family Assistance Program.
• Enrolment in adidas' Retirement Savings Plan with employer match.
• Education assistance program and fitness reimbursement program for qualifying employees.
• Eligibility to earn an annual bonus based on both company and personal performance.
• Vacation time that increases with length of service.
• Service Awards and Service Time Off during milestone years.
• Paid bereavement leave.
• Parental leave top-up for eligible employees.

About the Company

adidas is an equal opportunity employer that encourages applications from all qualified candidates, including those with disabilities, and will accommodate applicants' needs upon request throughout all stages of the recruitment and selection process, including interviews. Though teammates hail from all corners of the world, the working language is English.