Platform Technical Lead, Enterprise Network Services

In this role you will define and lead the technical direction for the Enterprise Network Services platform, aligning technology with business goals. You will bridge strategy, architecture, and operations to deliver scalable, secure network services across UK and US sites. You’ll drive modernization, automation, and integration with cloud and cybersecurity platforms while shaping governance and guardrails. This is a hands-on leadership role shaping the platform’s north star and delivering measurable value.

• Competitive salary
• Bonus up to 30%
• Pension with company match to 12%
• Flexible benefits (cycle scheme, share incentive plan, technology schemes)
• Digital GP and wellbeing app
• Access to wellbeing and work-life support (Access to Work + Family Space)

• Define the technical vision, strategy, and multi-year roadmap for the ENS platform
• Partner with network platform owners and stakeholders across the UK and US to align technology with business objectives
• Lead network modernization initiatives including standardization, lifecycle management, and OT/IT convergence
• Provide architectural leadership across SD-WAN, LAN, Wi-Fi, voice, security, observability, and management platforms
• Serve as interface between Enterprise Architecture, Solution Architecture, and the network domain; establish standards and governance
• Define technology selection criteria, debt management, and production-readiness standards
• Ensure integration of network services with cloud, cybersecurity, identity, endpoint, workplace, data, and service management platforms
• Own platform health, resilience, capacity planning, and lifecycle management
• Develop and track KPIs on reliability, security, cost efficiency, automation, and business value realization
• Collaborate with Finance, Procurement, and platform leaders on investment cases and spend optimization
• Lead vendor reviews ensuring alignment with enterprise standards and minimizing lock-in
• Shape reusable network services and consumption models for scalable solutions
• Embed Zero Trust, SASE, segmentation, secure-access, threat management in network architecture
• Provide architecture assurance for major programs and cross-platform integrations
• Lead ENS Zero-Ops, automation, and AI strategy to increase self-service and reduce manual work
• Oversee data, automation, and AI architecture including system integration and automated change controls
• Design and implement integrations using APIs, scripting, ServiceNow, and AI-enabled workflows
• Establish modern engineering practices including CI/CD, Infrastructure as Code, automated testing
• Mentor engineering teams and advise leadership on trends, risks, and opportunities

• Strong progressive experience in the network domain across operations, engineering, and architecture
• Formal academic qualifications in a relevant technical discipline, or equivalent experience
• Hands-on network automation and development experience with Python (Netmiko, NAPALM, Nornir, Scrapli, ncclient) and testing frameworks
• Model-driven programmability with NETCONF/RESTCONF/YANG; gNMI
• Experience with vendor APIs across major network tools (Cisco, Meraki, Infoblox, F5, ThousandEyes)
• Systems integration with ServiceNow and CMDB data using REST/webhooks and AI-enabled workflows
• Infrastructure as code tools (Ansible, Terraform/OpenTofu); CI/CD pipelines (GitHub Actions, GitLab CI, Azure DevOps, Jenkins)
• Network source of truth platforms (NetBox/Nautobot); pre-change validation tools (Batfish, Containerlab)
• Security framework alignment (ISO/IEC 27001, NIST, CIS); Zero Trust concepts
• Experience leading cross-border teams (US/UK) and delivering across complex programs
• Design authority and delivery assurance for cross-platform integrations
• Strong understanding of OT/IT convergence and security governance for network architectures
• Certifications such as CCNP/CCIE Automation, Red Hat Ansible Specialist, or HashiCorp Terraform Associate (desirable)

• Collaborative and influential leadership
• Strong stakeholder engagement across UK/US
• Strategic thinking with a pragmatic execution mindset
• SD-WAN
• LAN/Wi-Fi/Voice networking
• Network security and threat management