IT & Software

Playback Ops Sys Dev Engineer, Playback Operations Systems Group

Amazon

London · Greater London · United Kingdom

Overview

In this role, you design and evolve systems that support Prime Video’s live OTT delivery, focusing on automation, monitoring, and reliability for 24/7 live operations. You will work cross-functionally to resolve live-event issues and scale our live Ops infrastructure, influencing customer experience at scale. Your work helps ensure smooth streaming during high-profile events while advancing the overall live monitoring ecosystem. This is a fast-paced, impact-driven opportunity to shape the reliability of Prime Video’s live services.

Responsibilities
  • Design and implement systems supporting Prime Video’s Live OTT delivery
  • Develop tooling and automation to scale Prime Video Live Operations
  • Grow monitoring capabilities and systems reliability
  • Develop operational metrics and maintain service level agreements
  • Provide escalation support for incoming trouble tickets
  • Collaborate with other teams to integrate into the broader Live Ops environment
Key requirements
  • Experience programming with at least one modern language (C++, C#, Java, Python, Golang, PowerShell, Ruby)
  • Experience using AWS cloud solutions in a DevOps environment
  • Experience with CI/CD pipelines build processes
  • Troubleshooting and debugging technical systems or operating highly available distributed systems
  • Knowledge of system architecture, optimization, system dynamics, statistics, reliability analysis, and electronic system design
  • Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
  • collaboration
  • ownership
  • problem-solving
  • C++, C#, Java, Python, Golang, PowerShell, Ruby
  • AWS cloud solutions
  • CI/CD pipelines

Reference: WJ-747_30165751

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