Playback Ops Sys Dev Engineer, Playback Operations Systems Group
Amazon
In this role, you design and evolve systems that support Prime Video’s live OTT delivery, focusing on automation, monitoring, and reliability for 24/7 live operations. You will work cross-functionally to resolve live-event issues and scale our live Ops infrastructure, influencing customer experience at scale. Your work helps ensure smooth streaming during high-profile events while advancing the overall live monitoring ecosystem. This is a fast-paced, impact-driven opportunity to shape the reliability of Prime Video’s live services.
Responsibilities- Design and implement systems supporting Prime Video’s Live OTT delivery
- Develop tooling and automation to scale Prime Video Live Operations
- Grow monitoring capabilities and systems reliability
- Develop operational metrics and maintain service level agreements
- Provide escalation support for incoming trouble tickets
- Collaborate with other teams to integrate into the broader Live Ops environment
- Experience programming with at least one modern language (C++, C#, Java, Python, Golang, PowerShell, Ruby)
- Experience using AWS cloud solutions in a DevOps environment
- Experience with CI/CD pipelines build processes
- Troubleshooting and debugging technical systems or operating highly available distributed systems
- Knowledge of system architecture, optimization, system dynamics, statistics, reliability analysis, and electronic system design
- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
- collaboration
- ownership
- problem-solving
- C++, C#, Java, Python, Golang, PowerShell, Ruby
- AWS cloud solutions
- CI/CD pipelines
Reference: WJ-747_30165751