IT & Software

Player Support Knowledge Architect

Bhvr

Montreal (Administrative Region) · Quebec · Canada

Behaviour Interactive is seeking a Player Support Knowledge Manager to own and evolve our public-facing knowledge content across titles like Dead by Daylight. You will audit our help center, streamline self-service paths, and collaborate with Live Ops, Production, Community and QA to ensure accurate, timely, and player-friendly content across launches and known issues.

The role requires strong English communication, 9+ years in customer/support or knowledge management, and a data-driven mindset

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Reference: WJ-291_11674646

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