Portfolio Administration Associate Manager

Job Title

Portfolio Administration Associate Manager

Job Description Summary
Responsible to manage a group of associates and the day to day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for overseeing the day to day activities at the client level and being the first point of escalation for any questions or concerns that arise from the client or senior leadership.

Manage all Portfolio Administration services for a multitude of accounts
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines
Provide direction, coaching, and career development to assigned staff
• Develop training and ensure all training and continuing education needs are met for each associate
• Ensure account needs are met while following the scope outlined in the client service agreements
• Complete monthly billing for Portfolio Administration services for assigned clients
• Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
• Partner with the Transition and Abstraction/Quality Control teams to onboard new accounts quickly and smoothly
• Execute special projects as assigned by senior leadership
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. Demonstrated leadership/management skills
Strong Customer Service Skills
Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
3+ years relevant work experience
• Ability to read and understand financial statements
• Ability to manage multiple high priorities
• Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
This role routinely uses standard office equipment such
as computers, phones, photocopiers, filing cabinets and fax machines.
operate a computer
gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected
by state, federal, or local law. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 56,950.00 - $67,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at or email