Portfolio Manager

In this role, you will manage strategic customer energy portfolios within the Portfolio Management team, ensuring accurate data, smooth supplier relations, and high-quality customer service. You will lead a team of Portfolio Analysts, oversee data accuracy and reporting, and engage with stakeholders to deliver reliable insights. The focus is on seamless customer experience and effective energy spend management at scale. This is an opportunity to shape how energy portfolios are managed and reported for clients.

• flexible working from home 2-3 days per week
• full-time role
• London/Northampton office with meetings at customer sites
• supportive team environment

• Lead day-to-day management of strategic customer energy portfolios and oversee a team of Portfolio Analysts
• Maintain accurate portfolio data by coordinating estate, site, meter, and supplier changes across internal systems
• Manage and resolve customer queries, data requests, and escalations with timely, high-quality responses
• Oversee production and delivery of contractual reports, providing insights and supporting energy spend management
• Build strong customer relationships through regular calls, meetings, and stakeholder engagement, coordinating internal teams to deliver solutions

• Proven track record of building and maintaining long-term customer relationships through stakeholder management and customer service
• Strong knowledge of UK energy markets, including transmission and distribution frameworks, renewable energy policies, and industry support mechanisms
• Excellent communication and presentation skills, able to convey complex information to senior stakeholders
• Highly organized with strong analytical, problem-solving, and project management skills, able to manage multiple priorities and tight deadlines
• Advanced Microsoft Office skills (Excel, Word, PowerPoint, Access) with ability to apply strategic tools and data analysis

• stakeholder management
• clear communication
• organization
• UK energy markets knowledge
• data analysis
• MS Office (Excel, Word, PowerPoint, Access)