Post-Purchase Program Analyst Toronto

Use advanced Excel and financial analysis as a Post-Purchase Program Analyst in Toronto, supporting customer experience and product quality at Canadian Tire.

This analyst supports Canadian Tire’s Post-Purchase Program within the Product Quality Organization. You will help expand spare part and repair support, analyze opportunities, and improve customer perceptions. The work involves reporting, vendor performance, financial processes, and cross-functional collaboration.

Key Responsibilities:

• Investigate opportunities to increase supported product SKUs
• Analyze financial feasibility for Post-Purchase initiatives
• Monitor vendor service standards and financial status
• Maintain program reporting tools and processes
• Manage responses to online reviews and customer questions

Requirements:

• Post-secondary degree in business or similar
• Advanced MS Excel, basic programming, and basic MS Access
• Strong business and financial acumen
• Effective communication, presentation, and project management skills
• Two or more years of retail business experience

Bring analytical thinking, financial insight, and customer focus to Canadian Tire’s Toronto Post-Purchase Program.