Principal Site Reliability Engineer

Overview

In this role you will own and operate a mission-critical stack within Oracle Cloud Infrastructure, focusing on secure, scalable virtual networking and performance. You will work with cross-functional teams in a 24/7 on-call environment to triage incidents, drive improvements, and document standard procedures. The role emphasizes security, resilience, and efficient operations, with close collaboration with global development teams. A clear hook is the opportunity to shape distributed systems and telemetry-driven improvements in a leading AI-enabled cloud platform.

Pay / Benefits

• competitive benefits
• flexible medical
• life insurance
• retirement options
• volunteer programs
• accessibility support

• Share full-stack ownership of services and provide operational support in an on-call rotation
• Understand end-to-end service configuration, dependencies, and behavior; deliver secure, scalable performance
• Define and implement improvements in service architecture with global development teams
• Articulate technical characteristics to guide product delivery within Oracle Cloud
• Assess scale, capacity, security, and performance requirements of the stack
• Apply automation and orchestration principles in daily work
• Escalate complex issues and develop SOPs for unknown problems
• Explain impact of architectural decisions on distributed systems and dig into telemetry and dependencies
• Maintain high-quality incident/problem/change documentation using Jira and Confluence
• Operate in non-routine, highly complex environments within OCI Virtual Networking
• Demonstrate curiosity and deep technical understanding of services and technologies
• Collaborate to ensure documentation and knowledge sharing across teams

• Strong understanding of virtual networks, security, and automation
• TCP/IP stack and routing concepts in Linux; IPSEC, VPNs, and BGP
• Containerisation and orchestration experience
• Solid understanding of VCNs in public cloud environments
• CI/CD and release automation experience
• Scripting in Python or Shell
• Infrastructure automation tools like Terraform and Chef
• Leadership experience for changes and upgrades based on technical analysis
• Ability to support network segmentation
• Telemetry data manipulation using Grafana and MQL
• Experience with OCI or other major public clouds
• Experience with Jira and Confluence for incident tracking and knowledge management

• Leadership and ownership
• Problem-solving under pressure
• Collaborative and cross-functional communication
• Virtual network architecture and security
• TCP/IP, Linux routing, VPN/IPSEC/BGP
• Containerisation and orchestration