Principal Solutions Architect

In this role you will architect end-to-end enterprise commerce solutions to help global brands grow, spanning storefronts, apps, data, and back-office systems. You will translate complex needs into compelling value propositions, lead workshops, and guide platform choices while collaborating with cross-functional teams. You’ll demonstrate feasibility with proofs of concept and ensure delivery readiness through handover. This position offers interaction with senior stakeholders and opportunities to shape scalable commerce solutions and partner ecosystems.

• discretionary bonus scheme
• training opportunities
• competitive pension
• medical insurance
• life assurance
• family-friendly policies

• Architect end-to-end enterprise commerce solutions across Adobe Commerce, Salesforce Commerce Cloud, Shopify, HCL and MACH-based systems
• Frame solutions around commercial value, cost and return for clear client decisions
• Lead outward-facing workshops and governance activities; collaborate with commercial teams to identify growth opportunities
• Conduct client engagement and discovery to uncover what matters and simplify decisions
• Design architecture diagrams and solution designs for storefronts, apps, data, payments, and integrations
• Guide platform selection and migrations from monolithic to composable architectures (TCO, speed to market, risk, operating model)
• Handle data, ERP integration (SAP, Microsoft Dynamics, Oracle), order management, warehouse, analytics; design scalable integration patterns
• Shape mobile app strategy (native, cross-platform, headless) and omnichannel experiences
• Build business cases, value models and roadmaps linking tech choices to revenue, margin and cost to serve
• Develop demos/proofs of concept (e.g., Shopify store, composable proof) to reduce risk in client decisions
• Own the solution story, architecture, assumptions and estimates in proposals and pitches
• Ensure delivery with clean handover to delivery teams and ongoing involvement during mobilisation
• Stay informed on commerce market trends (cloud, AI, agentic commerce) and strengthen propositions through thought leadership

• Extensive senior experience in enterprise commerce across retail, consumer brands or B2B
• Strong knowledge of Adobe Commerce, Salesforce Commerce Cloud and Shopify; familiarity with composable/MACH components such as Commerce tools, Contentful, Algolia, Akeneo or similar
• Proven presales and new business experience: shaping deals, running workshops, writing proposals, presenting to senior audiences
• Commercial acumen: ability to discuss value, cost and return with c-suite stakeholders
• Hands-on data and ERP integration understanding (ERP, order management, product information, analytics)
• Mobile apps expertise: architecture and delivery for native and cross-platform, with headless connections
• Excellent diagramming and communication skills; ability to translate complex estates into clear visuals
• Hands-on credibility: capable of building a demo store or proving a concept
• Energetic, credible presence with clients and ability to lead rooms

• client relationship building
• clear and persuasive communication
• leadership and presence
• Adobe Commerce
• Salesforce Commerce Cloud
• Shopify