Principal Technical Lead - Maldon District Council

Principal Technical Lead - Maldon District Council

Maldon

Temporary,Full Time

£35.00 ph

Reporting into the Technical Support Team Leader, you will:

• Support the daytoday management, workflow and prioritisation of Technical Support and Validation Officers
• Act as a point of escalation for complex or sensitive customer and internal enquiries
• Help drive service improvement, consistency and resilience across Development Management processes
• Support staff development, performance management and training
• Contribute to improved systems, digital services and customer selfservice
• Work collaboratively across teams and services to support statutory and corporate objectives

This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service.

The experience you will bring:

• Strong experience in Development Management and/or Building Control environments
• Confidence managing workflows, priorities and competing demands
• The ability to support and develop others through coaching, guidance and clear communication
• Experience contributing to business or process improvement initiatives
• A customerfocused approach, with the confidence to handle complex or contentious enquiries
• Good working knowledge of planning support systems and digital tools
• A collaborative mindset and the ability to work positively with colleagues, members, partners and stakeholders

The ideal candidate will need to attend the office at least twice a week, ideally Tuesday and Wednesday or Wednesday and Thursday.

Recruitment is done in line with safe recruitment practices.

We are an equal opportunity agency