Product Analyst

Salary: £40,000 - 55,000 per year

Requirements

• Strong understanding of digital product development, product lifecycle, and iterative delivery.
• Solid grasp of IT systems, integrations, APIs, data models, and application behaviour.
• Ability to translate business needs into product requirements, user stories, and acceptance criteria.
• Proficiency with analysis, mapping, and documentation tools such as Azure DevOps/Jira, Visio, and process modelling.
• Good understanding of Agile delivery, testing cycles, and release processes.
• Strong analytical and communication skills.
• Product or Business Analysis certifications such as BCS, IIBA, Product Owner, or Scrum are a plus.
• Training in analytics, data models, SQL, or systems analysis is a plus.

Responsibilities

• Conduct discovery activities to understand user pain points, workflows, and improvement opportunities.
• Analyse product usage data, customer feedback, and operational metrics to identify trends and insights.
• Work with Product Owners to turn insights into prioritised problem statements and feature ideas.
• Write clear, testable, and value-focused user stories, acceptance criteria, business rules, and user journeys.
• Create process maps, data flows, interaction diagrams, and system behaviour definitions tailored for Evolve.
• Shape epics and features alongside Product Owners to support roadmap planning.
• Support refinement sessions with engineering teams, ensuring requirements are well understood and sized.
• Answer detailed questions, clarify edge cases, and ensure alignment during build cycles.
• Support test planning, UAT, review QA outputs, and validate delivered features meet acceptance.
• Participate in release readiness checks and post-release evaluation.
• Map current-state and future-state processes across operational functions that use Evolve.
• Identify improvements in workflow efficiency, user experience, and data quality.
• Ensure proposed changes align with our operational needs and Evolves long-term direction.
• Ensure requirements adhere to internal standards, data governance, cyber security, and regulatory considerations.
• Support documentation and traceability for audit, compliance, or integration governance.
• Identify opportunities to reduce complexity, remove manual workarounds, and enhance product usability.
• Collaborate with operational teams to validate improvement ideas and measure outcomes.
• Facilitate workshops, playback sessions, and design discussions for requirement gathering and solution shaping.
• Support communication between Product, Engineering, and business users throughout the product lifecycle.

Technologies

• Azure
• DevOps
• Support
• JIRA
• Product Owner
• SQL
• Security
• Cloud
• UX UI Design

More

We are Solus, owned by Aviva, and one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average with a 4.6/5 star customer rating. We have an award-winning apprenticeship programme and have won other recognised industry awards as we shape the future of vehicle repair.

• We offer a competitive salary based on location, skills, experience, and qualifications, bonus opportunity tied to performance and the overall success of Solus, a company pension scheme with employer contributions, 33 days holiday including bank holidays with the option to buy or sell up to 5 days, up to 40% discount on Aviva products and other retailer discounts, the Aviva Save As You Earn scheme, supportive parental and carers leave policies, and wellbeing support including Group Income Protection and 24/7 GP access.

We value inclusivity and welcome all applicants, and we guarantee an interview for disabled applicants meeting the minimum criteria.