IT & Software

Product Business Analyst

Willis Towers Watson

Ipswich · England · United Kingdom

Overview

In this role you will bridge business, product, UX and engineering to translate challenges into valuable product initiatives. You’ll work with cross-functional teams to define solutions, refine backlogs, and shape user experiences in an Agile setting. You’ll help optimise processes and analytics-driven outcomes that support risk insight and decision-making. This is a collaborative, impact-focused opportunity to help scale digital risk products in a global environment.

Pay / Benefits

  • 25 days annual leave plus an extra WTW day
  • private healthcare
  • life insurance
  • group income protection
  • defined contribution pension with up to 10% employer matching
  • hybrid working options

Responsibilities
  • Partner with stakeholders, product leaders, UX, engineers and analytics specialists to define outcomes
  • Run discovery activities and workshops to uncover user needs and business problems
  • Translate objectives into product initiatives, user stories and acceptance criteria
  • Support backlog creation, refinement, prioritisation and release planning
  • Collaborate with UX to map journeys and shape user experiences
  • Create and maintain analysis artefacts (process flows, journey maps, data models, rules)
  • Clarify requirements with engineering and testing teams throughout delivery
  • Analyse processes and product performance to identify optimisations and automation opportunities
  • Use feedback and data to support prioritisation and decision-making
  • Contribute to estimation, planning, dependency management, risk identification and governance

Key requirements
  • Experience as Business Analyst, Product Analyst, Product Business Analyst, Agile Business Analyst or similar in technology/digital products
  • Strong proficiency in business analysis techniques (stakeholder engagement, elicitation, process analysis, solution definition)
  • Experience supporting Agile delivery using Scrum, Kanban or similar
  • Experience facilitating workshops with business and technical stakeholders
  • Ability to translate complex problems into actionable requirements and outcomes
  • Experience creating user stories, acceptance criteria, process models and artefacts
  • Excellent communication and ability to explain complex concepts to varied audiences
  • Strong analytical thinking and problem-solving
  • Ability to build productive cross-team relationships and manage competing priorities
  • Stakeholder engagement
  • Clear communication
  • Collaborative mindset
  • Azure DevOps
  • GitHub
  • Jira

Reference: WJ-799_27261481

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