IT & Software

Product Manager: Customer Support & Post-Purchase Experience

Marks and Spencer plc (UK)

City Of Westminster · England · United Kingdom

Marks & Spencer plc is seeking a Product Manager within the Post Purchase and Customer Support team to enhance experiences and tools across customer support interactions. You will work with the Senior Product Manager to improve customer satisfaction, drive efficiency and support colleagues in a fast-paced environment.

You will define and deliver product improvements, prioritise investment and collaborate with Engineering, Operations, Data & AI, Design and Service teams to shape strategy and

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Reference: WJ-766_22404344

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