Product Manager - Payments Platform

We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.

Overview

We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

• Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience
• priorities, and the evolving fraud and risk landscape.
• Own and prioritise the payments platform roadmap aligned ensuring it delivers secure,
• seamless, and scalable payment capabilities across all banners.
• Advocate for platform principles including API-first design, modularity and reuse.
• Own the product relationship with key technology vendors.
• Drive platform adoption across Kingfisher banners.
• Setup and operate platform governance that safeguard payment flows, ensure compliance, and embed robust fraud controls and detection capabilities.
• Line manage multiple Product Owners.
• Develop product practices within the product teams.
• Translate enterprise strategy into a clear, phased platform roadmaps.
• Partner closely with architecture and engineering to shape platform strategy.
• Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
• Establish platform guardrails and adoption criteria.
• Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
• reduction, and loss prevention.
• Provide structured updates to senior stakeholders and governance forums.
• Monitor platform performance, risks, costs and scalability considerations.
• Coach and develop product capability within the platform teams.

Activities I do to deliver my role:

• Translate enterprise strategy into a clear, phased platform roadmaps.
• Partner closely with architecture and engineering to shape platform strategy.
• Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
• Establish platform guardrails and adoption criteria.
• Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
• reduction, and loss prevention.
• Provide structured updates to senior stakeholders and governance forums.
• Monitor platform performance, risks, costs and scalability considerations.
• Coach and develop product capability within the platform teams.

• Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
• Track record of delivering platform products in complex, multi-brand or multi-market environments
• Experience balancing commercial outcomes with technical constraints and regulatory requirements
• Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
• Data-led decision making across performance, cost and fraud metrics
• Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
• Experience working in API-first or event-driven environments

Operating environment

• Multi-brand, multi-market