Product Owner – Financial Health & Vulnerability Impact

NatWest Group is seeking an Industry Product Owner to design and run the Industry Journey & Operations for vulnerable arrears customers. You will digitise, improve and manage the customer journey to deliver value and an effortless experience, driving performance and proposition activities with a customer and commercial focus.

Day-to-day, you’ll monitor industry developments, manage incidents, and work to deliver a world-class customer experience while delivering the prioritised backlog and