Product Policy Specialist

Not everyone can claim to feed the world, but it is part of our every day. We are proud to put our curiosity to work, building a better and more sustainable world. The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services.

Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience and execution of education and training of our products and technology suite of offerings

~ working together with your peers and our dealer network to improve customer satisfaction and assist with and execute product demonstrations - with focus on ensuring our customers have an exceptional experience and get the most of our products and services.

~ Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.

~ Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (ie. Training, Demonstrations)

~ Coordinate, assist, and help execute other customer-oriented events – clinics, training, farm shows, dealer events, etc.

5+ years of experience working in a sale, marketing, customer service, and/or a technical support role working in the agricultural industry – equipment, technology, inputs, retail, etc

~ Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.

~ High School Diploma bachelors degree in marketing, Engineering, Finance, Business Administration, or equivalent experience in agriculture-oriented fields and Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook

~2+ years of sales experience in a dealer-based distribution channel and Salesforce CRM experience.

~1+ years’ experience working with ag or industrial equipment or associated technology products and Strong agronomy knowledge and communication skills.

Health care and wellness plans

~ Dental and vision plans

~ Flexible and virtual work options (where available)

~Paid holidays and paid time off

~ Health savings and flexible spending accounts

~ Reimbursement for continuing education

~ Life insurance and other supplemental insurance plan

~ Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price

As a designated remote role, this position is primarily performed from a home office, except when business needs require an in-person presence.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.