Product Quality & Technical Services Lead (Aftersales)

Volkswagen Group UK Ltd is seeking a Product Quality and Technical Services Manager based in Milton Keynes to lead the Product Quality Specialists, Technical Support and TSC teams. You will drive product quality, first-time fix and customer satisfaction through strong relationships with factories, brands and regulators.

You will manage consumer protection efforts, coordinate technical support across the VW Group, and guide the design of new technical support systems while delivering cohesive