Product Support Engineer: Solve Bugs & Delight Users

Zinc Work Ltd. in London seeks a proactive Support Engineer to join the Tech - Engineering team. You will provide technical support for our software, working with Customer Success and Engineering to diagnose and resolve user issues, and help tackle complex bugs.

You’ll own ticket resolution, contribute to investigations, and share learnings to improve how we support users in real-world scenarios. This role focuses on software product support and requires strong problem-solving and collaborative